Monthly Archives: February 2016

SCCM – Some Experiences with Error 0x8004005

Howdy folks and welcome back!

In addition to Service Manager, I also do a lot of work with Configuration Manager (or SCCM if you prefer).  Actually, about 90-99% of my System Center time is directed at SCCM, so I have had a fair amount of experience with it in our environment.

One of the more vexing errors you will find in SCCM during OSD is error 0x8004005 which if anything is a generic error that can be triggered by a number of things.  Instead of doing a Case 1, Case 2, etc way of going through the scenarios, these are the top things to look for when troubleshooting this issue when it pops up (again, during OSD (Operating system Deployment)).

  • Ensure the data/time of the system is correct
  • Ensure the BIOS is up to date
  • Check your network account and ensure if has security access in Software Library -> Operating Systems -> Operating System Images
    • For good measure, double-check to ensure the username/password is correct anyway
  • Ensure the hard drive is in good working order (chkdsk /r and drive diagnostics are your friends)

Lastly: IT COULD JUST BE THE TASK SEQUENCE!  We have literally solved a 0x8004005 issue in our environment by deleting the existing task sequence and recreating an exact duplicate in its place and redeploying it.  If all else fails, try it.  You might just want to bang your head on a desk if it works because that is all there is left to do.

DIY Service Manager Analyst Portal – Part 6 – So What Does It All Look Like?

Hey folks!

It has been a while since I posted.  OK, more than a while.

In previous parts of the Analyst Portal series I have posted the code that drives what I can see on my Analyst Portal but…what good is that if you can’t see it unless you implement the code?

This is what the default.aspx website looks like…


This is what the details.aspx website looks like, using generic data…


This is what the edit.aspx website looks like…


Finally, this is what the serial.aspx website looks like, both blank and after a serial number has been typed and submitted…


It looks fairly…bland…but on a mobile device (such as my S5) it is crisp and clear and, unless someone has included a link in the description field, all fits width-wise on the screen and easily scroll-able and usable.

There are vendors out there that will offer you an Analyst Portal, but my sticking point is having to pay for something that can be done in-house.  This is just a basic portal in its current incarnation but could be built upon.  Everything needed is in the SDK.