SCCM – Remove “Contact Support” From Windows 10 1607 During OSD

EDIT 03/22/2017:  As blogged HERE by Michael Niehaus it is possible to remove this pesky program via powershell with the following:

Get-WindowsCapability -online | ? {$_.Name -like '*ContactSupport*'} | Remove-WindowsCapability –online


Hi everyone,

It has been quite a while since my last blog post and a lot has been going on.  I’m going to slowly start posting new items as I find the time to show some of the things I’ve created (or found) for SCCM as I have been working towards creating a master Windows 10 image.

In this post, I will be talking about removing the questionable “Contact Support” app that Microsoft for some reason saw fit to include in the Enterprise and Education editions of Windows 10.

I was able to remove it with a simple powershell script running in a normal task sequence in a “Run Command Line” step.  I am opting to simply rename the folder it lies in instead of outright removing it because hey, who knows, one day it might be needed.

The script:

powershell.exe -executionpolicy bypass Rename-Item C:\Windows\SystemApps\ContactSupport_cw5n1h2txyewy BLOCKED_ContactSupport_cw5n1h2txyewy

That’s it!  This is what it fully looks like in the task sequence and the result:


Until next time…

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